profdir/
professional directory | jobs | Mauritius

it remote support engineer

Grand Baie
riviere-du-rempart
experience
3 years
it
permanent
full time
salary
not specified
published
19 September 2017
A dynamic Technology Services and Solutions provider with a base in Grande Baie is looking for a full time Senior Technical Support Engineer.

Job Description: Remote Support Engineer
Location: Grand Baie, Mauritius

PROFILE
Minimum Qualifications: HSC
Microsoft MCSA
Microsoft MCSE (Advantageous)
CCNA (Advantageous)

Experience Required: Minimum of 2-4 years hands on technical experience
Working Hours: 8am to 5pm Monday to Friday
Language Requirement: Candidate must articulate, be fluent in English - French would be an advantage
Personality Profile: Self Motivated
Customer Focus
Hard Working
Strong Interpersonal Skills
Strong Communication Skills
Must be able to work as part of a team and on his/her own

Technical Requirements:
Knowledge of IP networks
Microsoft Server 2008 R2 – 2012 R2
Microsoft core networking services, Active Directory, DNS, DHCP
Microsoft Windows 7, Windows 8.1, Windows 10
Microsoft Office Suite – 2013, 2016 and 365


Duties and Responsibilities:
As a Remote Support Engineer you will need to:
- Log, update and communicate with clients via the support ticketing system;
- Perform normal LAN Administration tasks;
- Be able to support, maintain and troubleshoot customer IT infrastructure environments remotely;
- Be able to support, maintain and troubleshoot customer application environments – Desktop and Servers;
- Be able to assist customers with new requests, manage change and installations;
- Interact with 3rd party vendors;
- Monitor and maintain IT Infrastructure through the use of management software;

The successful candidate must have the right to live and work in Mauritius.
We are sorry, this job is no longer available. Please use the job seaarch tool to find related vacancies.

upload your CV

set up your profile quickly using your CV in word or pdf format


* .doc format is preferred


if you don't have your CV handy you can set up your profile here

By using the site you agree to the terms and conditions

Is everything OK?

Rate this ad

share via email


your name


    recipients emails (up to 6, split with commas)


      share on facebook


      share this job on facebook

      share on twitter


      share this job on twitter